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Extended Service Protection

Yeah we know... we don't like those extended warranties sold by pushy salesman either. That's exactly why we looked for the best in the industry to offer our customers; one that we would be proud to offer; one that could sell itself; one that we would purchase ourselves. The purchase of a Portable DVD player is not a small one, and with that you want reliable and efficient protection you can count on, at a low cost.

We care what happens to your player after the purchase. In most cases, the fact that these units are truly 'portable' means they will not just sit safely on top of your tv, it will more than likely be transported, increasing the risk of something happening to your player. Rather than try and shove it down your throat, we simply encourage you to review the benefits of an Extended Service Protection plan for your portable DVD player. After much research, we chose VAC Service to provide extra coverage on your investment for several reasons listed below.

Why VAC Service?
  • VAC Service is the Industry leader in Customer Service, Tech Support and Extended Service plans
  • VAC pioneered extended service back when there was no one to fix VCR's
  • Largest independent Extended Warranty Provider in North America
  • Toll free number available 24-7-365
  • VAC handles over 1.7 million calls annually
  • Over 80% of problems are resolved over the phone
  • All Plans are 100% insured
  • Over 52,000 Service Centers nationwide
  • Never a deductible
  • Covers normal wear & tear
  • Covers electrical surge spikes
  • Total Care Program

    Check out the VAC Service website for yourself!

    VAC Service Corporation maintains a comprehensive network of over 52,000 factory-authorized Service Centers. These Service Centers are located in all 50 states plus Canada and Puerto Rico. Constant monitoring is performed to assure that all Service Centers are efficient, courteous, professional and trained in the latest technologies.

    What is Total Care?
    When "Total Care" was introduced by VAC Service in 1986, it was a revolutionary new concept in service protection for the consumer, one of the many "firsts" achieved by VAC as it was the originator of extended service in North America.

    Total Care was made available to anyone who purchased an extended service plan administered by VAC Service (known in 1986 as Video Aid Corporation). By purchasing a service plan to protect a newly-purchased appliance, consumer electronics or other covered product, the consumer is able to rely on VAC as their personal service advisor.

    The consumer can call VAC to consult with us about virtually any electrically or battery-powered product they own, especially if they are having a problem they need expert advice about. VAC will find and recommend to them service centers, assist them through the process of obtaining service, and follow up to ensure their satisfaction. "It doesn't cost a penny," noted VAC President Jim Tucker when he announced this revolutionary new service in 1986, and it still costs nothing today.

    So What Does All This Mean To You?
    Feature Benefit
    Unlimited cost No additional cost, no matter how extensive the repair
    Replacement of product after the Manufacturers Warranty ends No out of pocket expense to replace the product
    Customer service toll free 24 hours/day, 7 days/week, 365 days/year Convenient hours to get assistance, information, or Tech help
    Covers normal wear & tear/power surges Manufacturer only covers defects in workmanship
    Over 52,000 Service Centers nationwide Service Centers located where you are
    Renewable and Transferable Increases resale and asset value of product
    Total Care Get your own Personal Service Provider to help you with others products you own, at no extra cost.


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